Legal
Terms & Conditions.
Last updated: July 2026
1. Overview
These Terms & Conditions ("Terms") govern all services provided by Oakwood Publishers ("we", "us", "our") to clients ("you", "the Client"). By engaging our services, signing a proposal, or making a payment, you agree to be bound by these Terms.
2. Services
We provide book publishing services (including ghostwriting, editing, proofreading, design, formatting, distribution, and audiobook production) and book marketing services (including social media, ads, PR, and Amazon optimization). The exact scope, deliverables, and timeline of each engagement will be defined in a written proposal or statement of work agreed between both parties.
3. Payments
Fees, milestones, and payment schedules are outlined in each proposal. Work begins once the initial payment has been received. Late or missed payments may result in a pause or delay of services until the account is brought current.
4. Refund Policy
Change of mind. Refunds are not applicable in cases of change of mind, change of direction, or a decision to no longer proceed with a project after work has been commissioned.
Nature of services. Due to the creative, custom, and time-intensive nature of our services, refunds are not applicable except where delivery is unsuccessful or where there is genuine dissatisfaction with the work delivered. In such cases, we will first work with you in good faith to revise, correct, or improve the deliverables before any refund is considered.
Any approved refund will be prorated based on the stage of work completed at the time of the request.
5. Privacy & Confidentiality
Your privacy matters to us. All author information and materials shared with Oakwood Publishers are kept confidential and handled securely. We use your information only to provide and manage the services you request.
All manuscripts, ideas, materials, business information, personal details, and communications shared with us are treated as strictly confidential. We will not share, disclose, publish, or use your information with or for any third party unless explicit permission has been requested from and granted by you. This obligation of confidentiality continues after the engagement has ended.
6. Intellectual Property
You retain full ownership and copyright of your manuscript, book, and any final creative works produced for you, upon full payment of all fees. We may retain samples of completed work for our internal records and, only with your prior written permission, use non-confidential excerpts or covers for portfolio and marketing purposes.
7. Client Responsibilities
You agree to provide accurate information, timely feedback, and any materials required to complete the work. Delays in providing feedback or materials may extend the project timeline. You are responsible for ensuring that any content you provide does not infringe on the rights of any third party.
8. Revisions & Approvals
Each deliverable includes a defined number of revision rounds as outlined in your proposal. Additional revisions beyond that scope may be quoted separately. Approval of a stage means we may proceed to the next stage; substantive rework of an approved stage may incur additional fees.
9. Limitation of Liability
We are not liable for outcomes outside of our reasonable control, including but not limited to sales performance, book rankings, third-party platform decisions, or reader response. Our maximum liability in connection with any project shall not exceed the total fees paid by you for the specific service in question.
10. Termination
Either party may terminate an engagement in writing. Fees for work completed up to the date of termination remain payable. Refunds, where applicable, are handled per Section 4.
11. Updates to These Terms
We may update these Terms from time to time. The version applicable to your engagement is the one in effect on the date your proposal is signed or payment is made.
12. Contact
Questions about these Terms can be sent to support@oakwoodpublishers.com.
Have questions? Contact us.
